Skip to content
National Shipping Information:
|
Channel Islands (Guernsey & Jersey) |
Condition | Price | |
| Channel Islands DHL Dom Express Next Day (Max 10kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 1.01kg–10kg |
£8.99 GBP |
|
| Channel Islands DPD Two Day (Max 30kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 10.01kg–30kg |
£16.99 GBP |
|
| Channel Islands Fedex Next Day (Max 25kg) Orders placed between Monday–Friday, before 12pm. Excludes Weekend Deliveries | 10.01kg–25kg |
£29.99 GBP |
|
| Channel Islands Royal Mail Tracked 24 (Max 1kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 0kg–1kg |
£4.99 GBP |
|
| Channel Islands Royal Mail Tracked 48 (Max 1kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 0kg–1kg |
£3.99 GBP |
|
|
Condition | Price | |
| Isle of Man DHL Dom Express Next Day (Max 10kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 1.01kg–10kg |
£8.99 GBP |
|
| Isle of Man DPD Two Day (Max 30kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 10.01kg–30kg |
£15.99 GBP |
|
| Isle of Man Fedex Next Day (Max 25kg) Orders placed between Monday–Friday, before 12pm. Excludes Weekend Deliveries | 10.01kg–25kg |
£22.99 GBP |
|
| Isle of Man Royal Mail Tracked 24 (Max 1kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 0kg–1kg |
£4.99 GBP |
|
| Isle of Man Royal Mail Tracked 48 (Max 1kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 0kg–1kg |
£3.99 GBP |
|
|
Condition | Price | |
| Northern Ireland DHL Dom Express Next Day(Max 10kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 1.01kg–10kg |
£8.99 GBP |
|
| Northern Ireland DPD Two Day (Max 20kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 10.01kg–20kg |
£14.99 GBP |
|
| Northern Ireland DPD Two Day (Max 30kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 20.01kg–30kg |
£16.99 GBP |
|
| Northern Ireland Fedex Next Day (Max 25kg) Orders placed between Monday–Friday, before 12pm. Excludes Weekend Deliveries | 10.01kg–25kg |
£22.99 GBP |
|
| Northern Ireland Royal Mail Tracked 24 (Max 1kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 0kg–1kg |
£4.99 GBP |
|
| Northern Ireland Royal Mail Tracked 48 (Max 1kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 0kg–1kg |
£3.99 GBP |
|
|
Condition | Price | |
| DPD Next Day Delivery by 10:30am (Orders placed between Monday–Friday, before 4pm. Excludes Weekend deliveries) UK Mainland | 0kg–30kg |
£14.99 GBP |
|
| DPD Next Day Delivery by 12pm (Orders placed between Monday–Friday, before 4pm. Excludes Weekend deliveries) UK Mainland | 0kg–30kg |
£9.99 GBP |
|
| DPD Next Working Day Delivery (Orders placed between Monday–Friday, before 4pm. Excludes Weekend deliveries) UK Mainland | £50.00–£74.99 |
£3.99 GBP |
|
| DPD Next Working Day Delivery (Orders placed between Monday–Friday, before 4pm. Excludes Weekend deliveries) UK Mainland | £75.00 and up | Free | |
| DPD Next Working Day Delivery (Orders placed between Monday–Friday, before 4pm. Excludes Weekend deliveries) UK Mainland | £0.00–£49.99 |
£4.99 GBP |
|
| DPD Saturday Delivery (Orders placed Friday and before 4pm) UK Mainland | 0kg–30kg |
£7.99 GBP |
|
| DPD Sunday Delivery (Orders placed Saturday and before 12pm) UK Mainland | 0kg–30kg |
£9.99 GBP |
|
| Fedex Next Day Delivery by 10:00am (Orders placed between Monday–Friday, before 4pm. Excludes Weekend deliveries) UK Mainland | 0kg–25kg |
£14.99 GBP |
|
| Fedex Next Day Delivery by 12pm (Orders placed between Monday–Friday, before 4pm. Excludes Weekend deliveries) UK Mainland | 0kg–25kg |
£9.99 GBP |
|
| Fedex Next Working Day Delivery (Orders placed between Monday–Friday, before 4pm. Excludes Weekend deliveries) UK Mainland | £75.00 and up | Free | |
| Fedex Next Working Day Delivery (Orders placed between Monday–Friday, before 4pm. Excludes Weekend deliveries) UK Mainland | £50.00–£74.99 |
£3.99 GBP |
|
| Fedex Next Working Day Delivery (Orders placed between Monday–Friday, before 4pm. Excludes Weekend deliveries) UK Mainland | £0.00–£49.99 |
£4.99 GBP |
|
| Royal Mail Next Working Day Delivery (Orders placed between Monday–Friday, before 4pm. Excludes Weekend deliveries) UK Mainland | £50.00–£74.99 |
£2.99 GBP |
|
| Royal Mail Next Working Day Delivery (Orders placed between Monday–Friday, before 4pm. Excludes Weekend deliveries) UK Mainland | £0.00–£49.99 |
£3.99 GBP |
|
| Royal Mail Next Working Day Delivery (Orders placed between Monday–Friday, before 4pm. Excludes Weekend deliveries) UK Mainland | £75.00 and up | Free | |
| Royal Mail Standard Delivery (2-3 working days. Excludes Weekend deliveries) UK Mainland | £49.99–£74.99 | Free | |
| Royal Mail Standard Delivery (2-3 working days. Excludes Weekend deliveries) UK Mainland | £0.00–£49.00 |
£2.99 GBP |
|
|
Condition | Price | |
| Scottish Highlands DPD Two Day (Max 10kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 1.01kg–10kg |
£12.99 GBP |
|
| Scottish Highlands DPD Two Day (Max 20kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 10.01kg–20kg |
£14.99 GBP |
|
| Scottish Highlands DPD Two Day (Max 30kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 10.01kg–30kg |
£16.99 GBP |
|
| Scottish Highlands Fedex Next Day (Max 25kg) Orders placed between Monday–Friday, before 12pm. Excludes Weekend Deliveries | 1.01kg–25kg |
£17.99 GBP |
|
| Scottish Highlands Royal Mail Tracked 24 (Max 1kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 0kg–1kg |
£5.99 GBP |
|
| Scottish Highlands Royal Mail Tracked 48 (Max 1kg) Orders placed between Monday–Friday, before 4pm. Excludes Weekend Deliveries | 0kg–1kg |
£4.99 GBP |
BFPO Information:
When ordering to a BFPO address it is the customer’s responsibility to make sure that the items are within the weight limits for that particular BFPO address. All orders to BFPO address will be shipped individually to keep the individually packaged weight down. We will track the orders to the BFPO hub where it will be signed for and then shipped to the individual. Once an item has been received by the BFPO hub CSN Supplements accepts no responsibility for lost or missing items in the onward delivery process. Please be aware that if an item is too heavy for then BFPO address the item is not returned to sender but disposed of by the BFPO Hub.
Please note:
All delivery time estimates are subject to stock availability and receiving your order by 4:00 pm the day you made the transaction. Orders placed after 4:00 pm on the day of transaction will be processed next working day. Orders are not processed or delivered on weekends and bank holidays. Furthermore, due to the volume of parcels around bank holidays, in particular, Christmas, parcels may be delayed by our couriers. For example, if you completed your transaction on Friday at 5:00pm asking for Next Day Delivery your items will not be packed until Monday and your items should be delivered on the Tuesday.
If for any reason we expect that your order will not arrive within the specified times, we will e-mail or call you shortly after receiving your order. It is therefore particularly important for you to provide a valid e-mail address and contact number that we can get hold of you on. Please be sure to check your e-mails and phone messages shortly after placing the order in case we need to contact you.
If you have questions regarding our shipping methods or would like further details on the shipping progress of an order, then please do not hesitate to contact us at orders@csnsupps.com
We accept, unfortunately there may be occasions when there is a problem with delivery. It may arrive late; it may arrive damaged; it may not arrive at all. If a similar case occurs, we will endeavour to ensure that a replacement or a refund is arranged with the absolute minimum of fuss, you could also get an appropriate refund for the postage you have paid if an item you have ordered has been delayed. Each refund will be treated on an individual basis. Incorrect delivery information as stated by the customer is the responsibility of the customer, who will be liable for any re-delivery or return charges.
Lost Parcels:
We insure all of our parcels, in an event of your parcel goes missing we will take full responsibility in refunding or replacing your item at no additional cost as long the claim is not fraudulent. Claims can be made 7 working days from the date the item was supposed to be delivered.
Parcels Damaged in Transit:
If a parcel is damaged in transit we will take full responsibility, please refer to our Cancellations & Returns policy for further information.
Parcels Delays:
If a parcel does not arrive within the estimated time frame, firstly always check the tracking information provided to you, if you don’t have this, please email orders@csnsupps.com for the relevant information. Secondly contact the courier company as we only know as much as them and if any questions are still left unanswered after your contact with the courier we will take ownership, we will email the relevant courier/department for you, the estimated turnaround times for CSN to receive contact back from the couriers are between 24/48 hours.
Change Of Carrier Service:
There might be rare occasions where we might have to change your selected / preferred carrier service to another carrier. This might be due to weight restrictions, unprecedented demand for their service or infact a delivery which is not possible due to a destination issues. For these rare occasions, the switch to another Carrier will be a like for like service e.g, next day delivery, delivery before 10am etc. We will cover all additional costs for the amended service and in the rare case where the new service is at a cheaper cost, we would then honour a refund for the difference in price.
Courier Strikes:
Finally, if one of our delivery companies go on strike any reason, we won't be held responsible for compensation refunds for parcels which arrive outside the estimated delivery time frame, therefore if you wish to pursue a claim for a late delivery we are able to action a claim against the mentioned delivery company, claims can take up to 14 days for a successful compensation claim, then a further 7 days for the refund to be deposited back into your account via the original payment method. (This is the same timeframe for claims against lost parcels)
