UK Delivery Methods & Terms:
For queries on shipping times and order status please email orders@cardiffsportsnutrition.co.uk
FREE UK SHIPPING ON ALL ORDERS
Orders Under 900 grams
Royal Mail 1st Class: 1st class recorded post. This is a insured and tracked service which usually takes only 1-3 days. However, its not a time-guaranteed service so in some cases it may take several days longer. This is a FREE delivery method.
Orders Over 900 grams
Orders over 900g are sent by our couriers either FASTWAYS COURIERS or DPD Parcel Service and do require a signature. These are 1-2 days delivery services and are both free of charge.
Next Working day delivery
All orders regardless of weight can be upgraded to next working service for £3.99. Orders under 900g will then be sent by royal mail special delivery and orders over 900g will be sent by FASTWAYS or DPD dedicated 24hr delivery services
Please note all delivery time estimates are subject to stock availability and receiving your order by 2:00pm. Orders placed after 2:00pm will be processed next working day. Orders are not processed or delivered on weekends and bank holidays.
If for any reason we expect that your order will not arrive within the specified times, we will e-mail or call you shortly after receiving your order. It is therefore very important for you to provide a valid e-mail address and contact number that we can get hold of you on. Please be sure to check your e-mails and phone messages shortly after placing the order in case we need to contact you.
If for any reason one of our Couriers or Royal Mail loose your parcel we will dispatch your order to you straight away within the same day. We want you our customers to be confident that once you have placed your order, it will arrive trouble free and fast!
If an order is returned to us due to customer error(failure to take delivery of the order or arrange a collection/redelivery) then a re-shipping fee of £3 is applicable. This is due to the cost of re-packing, and re-shipping that item. A refund of the item can be provided as an alternative, but the . If the error is ours, the item will of course be re-shipped at our cost.
If you have questions regarding our shipping methods or would like further details on the shipping progess of an order then please dont hesitate to contact us at: orders@cardiffsportsnutrition.co.uk
We currently only ship orders to mainland UK.
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